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WordPress iSell – Easily Sell Digital Downloads From Your WordPress Site

November 14, 2012 by admin 228 Comments

WordPress iSell is an easy to use WordPress plugin to sell digital downloads from your WordPress site (for free). This plugin is designed to do one thing only but do it really well, which is to sell digital downloads from your WordPress site via PayPal.


Plugin Details
App Category
WordPress Plugin
Software Name
WordPress iSell
Version
2.2.7
Date Modified
2018-04-26
Operating System
WordPress 4.9
Description
A plugin to sell digital downloads from your WordPress site
Landing Page
https://wp-ecommerce.net/wordpress-isell-easily-sell-digital-downloads-from-your-wordpress-site-1916
File Format
application/zip
Download

WordPress iSell Plugin Features

  • Sell any kind of digital downloads – sell ebooks (PDF files), sell photos, sell music (mp3), sell videos, sell podcast etc.
  • The plugin instantly delivers the digital download to the customer after purchase by sending an encrypted download link via email.
  • Very secure file downloads using an encrypted file download system. The real location of your digital download is never revealed.
  • Sell digital downloads via PayPal (the money from the sales will go right into your PayPal account)
  • Create unlimited products
  • You can also create custom orders
  • Ability to upload large files for products (this plugin has a file uploader)
  • Manage products and orders through standard WordPress User Interface (UI)
  • The user interface is very easy to use
  • WordPress iSell is a developer friendly plugin and very extendable (it has many hooks that you can use to extend the plugin)
  • You can customize your Buy/Purchase button image. This is handy for using it on a landing page

WordPress iSell Installation

  • Go to the Add New plugins screen in your WordPress admin area
  • Click the upload tab
  • Browse for the plugin file (sell-digital-downloads.zip)
  • Click Install Now and then activate the plugin

WordPress iSell Setup

When you install the plugin, it will create the necessary WordPress pages that the plugin needs to function correctly.

It will create the following 3 pages (don’t delete these pages). You can edit the title of these pages from the wordpress’s page editor (don’t change the URL of these pages).

#1) Thank You – This page is used to thank the customer for the purchase.

#2) Transaction Error – the Transaction Error page with the following shortcode embedded in it:

[isell_errors]

If something goes wrong with the transaction your customer will be able to see the errors on this page.

#3) Product Download – One Product Download page with the following shortcode embedded in it:

[isell_download_page]

This page will be used to serve downloads to your customer after a successful transaction.

WordPress iSell Settings

Go to the iSell Settings menu from your WP admin dashboard.

wp-isell-sell-digital-downloads-plugin-menu

It will take you to the Settings menu of the plugin.

sell-digital-downloads-plugin-settings-section-1

There are various options that you can configure here.

PayPal Email: Your PayPal email address where the payment will go for each transaction.

PayPal Environment: You can either do the transaction in sandbox mode or live mode. Make sure to set this option to Production when your site goes live.

Currency: The currency that will be used to accept the payment.

Directory: The directory that will be used to contain the downloads. The plugin automatically creates the directory when you install it. It gets created in the root directory of your site. If the directory doesn’t exist you may need to manually create it. Make sure that the directory is both readable and writable (0755 permission).

Max Downloads: The number of times your customer can attempt to download a file.

sell-digital-downloads-plugin-settings-section-2

Error Page: Select the Transaction Error page (this should already be set for you)

Thank You Page: Select the Thank You page (this should already be set for you)

Download Page: Select the Product Download page (this should already be set for you)

Use fsockopen or CURL: Select the method that will be used to validate IPN (Instant Payment Notification) with PayPal. If your server doesn’t support either you need to contact your hosting provider and have them enable one for you.

Click on the Save Changes button to save all the options.

WordPress iSell Product Configuration

Now that you have the settings configured, you can start creating new products. Go to the Add New interface from the products menu of the plugin.

add-new-products-menu-link

Enter a name and price for the product.

sell-digital-downloads-plugin-product-configuration-1

A Buy Now URL for this product will be automatically generated for you. You can use this as a destination URL for your Buy Now button image (It means when a user clicks on the button image they will be redirected to PayPal to make a payment for this product).

a screenshot showing how to create a add a product using wordpress isell plugin

In the File section there is an option for you to upload your digital file. First, select the file on your computer and hit the Upload File button. Alternatively, you can upload the file via FTP and specify the URL in the File URL field. If you are using the default download option (Enable Simple Download unchecked) you need to also set a custom name for your file in the File Name field. Your customer will see this name instead of the actual file name while downloading the file.

Click the Publish button to save the product.

Using the Buy Now URL on Your Landing Page

You are almost done with the setup. Now all you need to do is use the Buy Now URL on a WordPress post, page or landing page. You can use the Buy Now URL for the product to insert a text link, image or a button. It’s totally up to you what you want to use. You just need to make sure that the destination URL (The URL where the user will be redirected to once clicked) is set to the Buy Now URL of that specific product.

Once a user makes a successful payment, they will receive an email containing the digital download link.

You can always view the details of a transaction from the Orders menu of the plugin.

Using the Buy Now Button on Your Landing Page

The plugin also has a shortcode that lets you create a Buy Now button for the products that you have configured.

Below is an example shortcode usage that will create a buy now button for Product ID 123.

[isell_buy_now id=”123″]

This shortcode will create a buy button like the following screenshot (the style of the button comes from your theme):

example-buy-now-button-created-using-isell-shortcode
This button can be placed on your landing page of the product.

That should be it. You are now ready to sell digital downloads from your WordPress site using the WordPress iSell plugin.

If you have any issues with this plugin please post it on our support forum.

If you need a more robust method of selling digital downloads, please check the WP eStore plugin.

Related posts:

  1. WP iSell Photo – Easily Sell Photos From Your WordPress Site
  2. How to Set Up a Digital Photo Store in WordPress
  3. WordPress Store Setup
  4. How to Create a Photo Store in WordPress Under 2 Minutes
  5. How to Create a WordPress Shop Using NextGen Gallery and WP eStore Shopping Cart Plugin

Filed Under: Freebies, Wordpress ecommerce, WordPress Plugin Tagged With: sell digital download, sell download, sell download wordpress, sell photo wordpress, wordpress plugins

Comments

  1. Stephane says

    November 14, 2012 at 5:55 pm

    Hi,
    I would like to know if this plugin come with french translation!
    Thanks in advance for your response

    Reply
    • admin says

      November 16, 2012 at 3:11 am

      @Stephane, currently there is no option for the french translation. But we are planning to add this option in the future.

      Reply
  2. Esther says

    November 21, 2012 at 5:26 pm

    Hi! I have problems when i try to upload the files to “Products”. I created the directory in ftp folder, but when i upload a file this message appears: Failed to open output stream. The directory has the same name as the directory in “iSell”, and permissions 777. With 755 this message appears: Failed to open temp directory.

    What I’m doing wrong?

    Reply
  3. Julia says

    November 27, 2012 at 11:53 pm

    I get this warning:
    Warning: include(/home/hopevv/public_html/wp-content/plugins/sell-digital-downloads//views/custom_edit_icons_style.php) [function.include]: failed to open stream: No such file or directory in /home/hopevv/public_html/wp-content/plugins/sell-digital-downloads/inc/functions.php on line 312
    It goes away when I deactivate. What’s this about?

    Reply
    • admin says

      November 30, 2012 at 3:20 am

      Hi, It’s just a warning. It will not affect the functionality of the plugin. However, we are working on fixing this issue.

      Reply
  4. Steve Axworthy says

    November 28, 2012 at 7:13 pm

    Hello,
    Having some issues with orders being placed and the link going to error page “Transaction ID is invalid”.. You did some customization to this plug-in for me previously.. I have not updated from Version 1.3 as instructed… It doesn’t seem to happen on every order… the most recent order had the error.. [garygulman.com/?page_id=548&isell_error=1]
    Please advise,
    Steve

    Reply
  5. admin says

    November 30, 2012 at 8:22 am

    Hi, We have released another update. You shouldn’t see the warning anymore.

    Reply
  6. Pete says

    November 30, 2012 at 7:38 pm

    How does the customer get the downloadable file he just paid for?

    Reply
    • admin says

      December 1, 2012 at 11:28 pm

      The plugin automatically sends the download link via email. However, on some servers the email may not get sent out due to restrictions. In that case, you will need to manually send the download link.

      Reply
  7. Tara says

    December 11, 2012 at 8:46 am

    I installed the plugin and like the features a lot… however, after installing, the settings menu (shown in your screenshot under orders as “iSell”) is NOT showing up in my WP admin menu. I can’t get back to the settings now to change my payment gateway from sandbox to live. Help!

    Reply
    • admin says

      December 14, 2012 at 10:34 pm

      Did you log in as the admin? Do you have the “editor” permission?

      Reply
  8. Scott says

    December 14, 2012 at 1:10 am

    Thanks for this plugin….I am just looking for a good way to make digital downloads of high-resolution photos available to press and other interested parties, but for free, so is there a way to configure this plugin to allow the downloads for free, and without having to activate the store/paypal functionality?

    scott

    Reply
    • admin says

      December 14, 2012 at 10:35 pm

      Unfortunately, It’s not possible to offer free downloads with this plugin.

      Reply
  9. Francisco Galván says

    December 24, 2012 at 5:57 pm

    Hello, I installed the plugin but not download the digital file … even if the amount charged. Only rarely have been downloading, but the file without extension low (epub).
    Thanks and merry Christmas

    Reply
  10. Anthony Berot says

    December 27, 2012 at 9:20 pm

    everything appear to be working but the buyer does not get a link to download the file where did I go wrong?

    Reply
    • Anna says

      April 12, 2013 at 7:31 am

      Stupid question: I’m wondering if this plug in keeps people from being able to share the file. When you say encrypted, is that what you mean?

      Reply
  11. Daku says

    December 29, 2012 at 12:21 am

    Hi,Thankyou for this plugin.I Have installed but I have some questions.
    I created a product,its ok but how to include into the post?Need to make it manualy?

    Reply
    • admin says

      December 29, 2012 at 11:01 pm

      Hi, a “Buy Now URL” is automatically generated when you create a product. You can use that URL in a text or button image. When a user clicks on that image/text they will be redirected to PayPal (it works just like a buy now button).

      Reply
  12. sundi says

    January 4, 2013 at 1:34 pm

    Hi, that plugin sounds great. Can you use it for selling ePUB files, too? In the description only PDF is mentioned for ebooks.

    Reply
    • admin says

      January 10, 2013 at 10:57 pm

      @sundi, you should be able to sell any type of digital file.

      Reply
  13. egdnola says

    January 9, 2013 at 1:54 am

    when I create the Thank You, Download and Error pages, they show up on my WP site main menu, how do I prevent this? If I make them private, they do not appear in the dropboxes on the iSell config page.

    Reply
    • admin says

      January 10, 2013 at 11:01 pm

      @egnola, It’s probably because your theme automatically adds recently created pages to the navigation menu. WordPress also has a custom menu option that allows you to select the pages that you want to show on the navigation menu.

      Reply
  14. Benjamin says

    January 9, 2013 at 5:53 am

    Dig the plugin. One question. The checkout process on paypal asks for your shipping address but since we’re doing a digital download, is there any way to turn that off?

    Reply
    • admin says

      January 10, 2013 at 11:04 pm

      @Benjamin, unfortunately there is no option to turn that off in the plugin since the checkout form is displayed by PayPal.

      Reply
  15. James Cavendish says

    January 9, 2013 at 9:38 pm

    Hi, I have set this up exactly as instructed, everything is working except that the customer is not receiving any download link after purchasing
    Please help,
    Regards,
    James

    Reply
    • admin says

      January 10, 2013 at 11:07 pm

      @james, you will need to manually send the download links after the purchase.

      Reply
  16. chugo says

    January 10, 2013 at 3:59 pm

    Is there a size limit to the files I upload? I’m trying to put some larger mp3’s up and it keeps saying “undefined”. But everything’s been working fine with smaller files (small mp3’s and pdf’s). Great plug-in overall!

    Reply
    • admin says

      January 10, 2013 at 11:09 pm

      @chugo, What is the size limit for your WordPress uploader?

      Reply
      • chugo says

        January 10, 2013 at 11:29 pm

        It seems to cap between 5MB and 6MB. Is there something I can do to fix that?

        I generally have been uploading files on Cyberduck; that lets me upload as big a file as I want and is how I usually upload files. But for this I’ve been using the iSell interface and I’m inexperienced in uploading directly into WordPress. Is there something I need to do to my WordPress site then?

        Reply
        • admin says

          January 21, 2013 at 10:40 pm

          @chugo, you might need to increase your Maximum upload file size

          Reply
  17. Marc says

    January 17, 2013 at 4:53 pm

    I want to sell art lessons. Is there a way instead of uploading my video lessons to my website but having them hosted from another site like Vimeo? Once they’ve paid for the lesson a link and password would be sent to them or it would show them the download link on the current page they bought it from.

    Reply
    • admin says

      January 21, 2013 at 10:41 pm

      @Marc, currently you can only sell products that are hosted on your site

      Reply
    • David says

      May 19, 2013 at 5:51 pm

      You can deliver a link to an html file hosted on your site or elsewhere that has a password and link to a second page where the password can be used. When the password protected page opens (like a password protected weebly page) on that page you can display videos hosted wherever you like as long as that host’s terms and conditions of use are not violated. You can deliver a page that simply shows the videos which are hosted on a page within WordPress and skip the password, too. Use the Hide Page plugin to prevent your thank you, transaction error, and download pages from being visible, or being indexed by Google! If you are delivering an html page hosted somewhere, or just a page on your site, you can use the page for upsells, or free bonus items, newsletter signups, etc …

      Reply
  18. Mathieu says

    January 21, 2013 at 7:11 pm

    Hello, I think this plugin is the one that I need to sell my product, but right now I’ve got an issu with it.
    I configured everything like shown just above but when I test it with the “sandbox” from Paypal nothing works.
    The link is not given on the “product download page”, no email is sent, and nothing appears in “orders” in the wordpress board.
    i probably miss something, so if someone has some idea, feel free to help me !

    Reply
    • admin says

      January 21, 2013 at 10:43 pm

      @Mathieu, have you updated to the latest version of WordPress and the plugin?

      Reply
  19. Mathieu says

    January 22, 2013 at 12:25 pm

    Yes, I’m working with wordpress 3.5 and 2.1.1 for the plugin

    Reply
  20. Dave says

    January 27, 2013 at 6:41 pm

    I like the plugin, but I’m running a membership site and I like to keep from Arther on down from getting at the Products and Orders menu’s in there dashboard or limiting it to admin only.

    Is there an easy way to do this or point me at the section to drop in a user level code.

    Reply
    • admin says

      January 30, 2013 at 12:20 am

      @Dave, hi currently it shows menu to the users who have the permission to edit posts.

      Reply
  21. Jarrod Whaley says

    January 29, 2013 at 1:06 am

    I’m selling larger files–over 1GB each. When a customer tries to download them, the download terminates after only 82.4MB have been transferred. Is this an issue with the plugin? With WordPress? With my web host?

    Reply
  22. Matthew says

    January 29, 2013 at 11:52 pm

    At first the download link was not being sent, but changing the method from CURL seemed to work.

    Reply
  23. David Taylor says

    January 30, 2013 at 4:40 pm

    I am currently testing in PayPal sandbox and trying to figure out how the download link is working.

    The customer completes the transaction and returns to the Thank you page. PayPal shows a receipt email for the customer and a notification of payment email for the buyer. Because I am using the sandbox I can’t get an email with the download link, is that right? Also if I wanted to re-send the download link to the customer, the only place it is available is in orders. However, the input box where it is displayed is disabled and I can’t copy it from there. How would I find out what the link is?

    Reply
    • admin says

      January 30, 2013 at 11:25 pm

      @David, You won’t receive the email in sandbox mode. However, you should be able to find the download URL from the order menu. So go to “Orders->All Orders” and select the order you want to edit (click “edit this”). You will see a “product info” box which has the “Download URL” field.

      Reply
  24. ReDCroW Design says

    February 1, 2013 at 1:22 pm

    Hello, I am working on a store for a customer and I need to upload a massive file, I haven’t even tried yet but I know it’s going to cause problems with the filesize limit and such, is there other ways of uploading giant files (+3Gb) Is there a way of uploading the files via FTP and inserting the URL somewhere?

    Reply
    • admin says

      February 2, 2013 at 3:47 am

      There is a new update for the sell digital downloads plugin. Users should be able to upload files via media uploader or FTP now. If you are having issues with downloading large files simply switch to the “Enable Simple Download” option.

      Reply
      • ReDCroW Design says

        February 3, 2013 at 5:05 pm

        Thanks for the add URL function, I found it very useful and I’m uploading the file via FTP right now, however the new update disables the “insert image/insert gallert” function in my Wordrpress. I am not sure if I am the only one but I tried everything else to fix this issue. The only way I can get it to work is by disabling the plugin. Is there any work-around?

        Reply
        • admin says

          February 4, 2013 at 12:13 am

          @ReDCroW Design, we are looking into this issue.

          Reply
          • ReDCroW Design says

            February 4, 2013 at 7:40 am

            Thanks a lot!! 😀

  25. m says

    February 3, 2013 at 8:38 am

    Hi
    When creating the following pages:

    1. Thank You –
    2. Transaction Error –
    3. Product Download –

    do we publish them, pending review or draft

    Reply
    • admin says

      February 4, 2013 at 12:13 am

      @m, you need to publish those pages

      Reply
      • m says

        February 7, 2013 at 10:16 pm

        when I publish them they simply show up as pages in the blog visible at all times to viewers.

        Reply
        • David says

          May 19, 2013 at 5:29 pm

          Hi, this happened to me too, and I added a Hide Pages plugin that took care of it!

          Reply
    • ReDCroW Design says

      February 4, 2013 at 7:41 am

      Publish them.

      Reply
  26. Doug says

    February 3, 2013 at 11:08 pm

    is digital media secure? Can folks hack and steal the media?

    TIA for your response!

    Reply
    • admin says

      March 22, 2013 at 10:28 pm

      @Doug, the images are rendered from the WordPress Gallery. It’s a core feature of WordPress so the plugin is not responsible for making them secure.

      Reply
  27. Amy K says

    February 4, 2013 at 10:22 pm

    HI! I am running into an issue that may be indirectly related to the plugin (which I was able to implement easily and is the functionality I needed :). I am using WordPress version 3.5.1, and when the plugin is activated I am unable to insert media into my blog posts. When I tried deactivating this plugin, all worked normally. I have also tested with multiple themes. Do you have any thoughts on what may be causing the issue or where I can look to troubleshoot? Has this been an issue for anyone else? Let me know if any additional information is needed and thanks ahead of time for the help and all your hard work!

    Reply
    • admin says

      February 5, 2013 at 1:20 am

      Hi, we just released an update to fix the “media uploader” issue.

      Reply
      • Amy K says

        February 5, 2013 at 4:07 am

        Whoo hoo! Beautiful. 🙂

        Reply
  28. youdrum says

    February 11, 2013 at 6:05 pm

    We have a realy big file (10gb) and we never succeeded to finish the download!.. (it stops downloading, sometimes at 10-15Mb sometimes at 1-2Gb.. What can be the problem? Any ideas?

    Reply
    • admin says

      February 11, 2013 at 10:28 pm

      Hi, have you tried the “simple download” option? It has been recently added to the plugin. So if you don’t see this option in the Products menu you might need an update.

      Reply
      • youdrum says

        February 12, 2013 at 12:10 pm

        yes we did. It has only worked once! i also want to ask you if our custommers can use download managers? if so do we have to increase max number of download field? (because they use multiple simultaneus connections) May be there is a “time out” option that we cold not see!.. I don’t know.. Do you have any suggestions? Thanks..

        Reply
        • youdrum says

          February 12, 2013 at 2:46 pm

          I also heard that we may need something called Xsenfile support. Does your plugin have such an option?

          Reply
  29. Shaar says

    February 28, 2013 at 7:56 pm

    Is the download link delivered right after redirection to the “Thank you” page or should I wait until my paypal transaction is completed?

    Reply
    • admin says

      March 1, 2013 at 2:47 am

      Hi, the download link is provided via email and will only be valid after the transaction is complete

      Reply
  30. Michelle says

    March 6, 2013 at 1:16 am

    Is it possible to use this plugin to sell one custom digital product to one customer only?

    Reply
    • admin says

      March 12, 2013 at 11:39 pm

      @Michelle, Unfortunately it’s not possible with this plugin.

      Reply
  31. Julie Read says

    March 6, 2013 at 4:37 pm

    Is there an option on the sales page to ask the customer where they heard about your products for market research? A drop box of radio box…..

    Reply
    • admin says

      March 12, 2013 at 11:45 pm

      @Julie, the plugin doesn’t have any template for the sales page. It’s something you need to do manually. However, there is a “call to action” shortcode that comes from the plugin for each new product you create. You just need to use that shortcode as a “Buy Now” link (it could be an image/text). But it’s totally up to you where you want to embed it.

      Reply
  32. Doug says

    March 8, 2013 at 5:17 pm

    hey, I set up iSell products by ftp’ing the files (zipped) to a folder on my host. I created products by linking to the URL in the creation page and published. I did some test transactions and received email notifications (both admin and customer) I was also redirected to the “Thank You” page.

    I received an email notification with the download link. I went to the page and clicked download now link. I received a “Error Page Not Found” page with the actual file path to the file listed in the browser URL. I tried with an mp3 I uploaded through the create product page. Everything worked as before, but when I clicked on the “Download now” text, I was taken to a page (with the file path to the mp3 in the URL address) with the mp3 that I could play but not download or save. I right clicked, file save, and everything else I could think of. what’s happening and why is the download showing the file URL. This opens the system up for exploitation!

    Reply
    • admin says

      March 12, 2013 at 11:47 pm

      @Doug, do you have the “simple download” option enabled in the “create product” page?

      Reply
  33. Lou says

    March 14, 2013 at 5:50 am

    Hi,

    I just installed iSell and no directory was created in root. Also. there is no field in the settings to set a directory. Am I missing something or have things changed with updates?

    Lou

    Reply
  34. Lou says

    March 14, 2013 at 6:00 am

    Was me. Too much coffee. Thanks. Sweet plugin. I’m sure there’s good things coming.

    Lou

    Reply
  35. Jaway says

    March 15, 2013 at 5:15 am

    Hi..

    Does this plugin have a mp3 playing to listen to snipptes of the song before purchasing?

    Thanks

    Reply
  36. enrico says

    March 16, 2013 at 9:59 am

    Hello,

    I’m interested in your plugin but I have some questions:

    1) Can I create static purchase links? (I’ve already my order now image button and want the users click on them)

    2) I have an Italian account and want to create purchase links for people from US in english…so having a paypal page in Italian is useless. do your plugin can handle this paypal purchase page customization (country/language)?

    Thx

    Reply
  37. Cristiano says

    March 16, 2013 at 3:59 pm

    Hi,

    Thank you in advance for the plugin.
    When I try to install the plugin, the Dashboards return a message saying that it can not be activated due to a fatal error. Any sugestions?

    Reply
  38. Lou says

    March 19, 2013 at 3:38 am

    Ok. I’ve double checked everything, but when I hit the Buy link it just refreshes the page I’m on even though the link clearly shows the product ID link created when adding the product. It does not go to PayPal. Any ideas?

    Thanks,

    Lou

    Reply
  39. Bill Plake says

    April 4, 2013 at 12:26 am

    I did everything the tutorial said but it didn’t create the “directory” on the settings page. Now it can’t find the file for downloading.
    Please, what should I do now? Thank you.

    Reply
    • jdoepro says

      April 8, 2013 at 6:40 pm

      Am having the same issue. Receive the mail with link which goes nowhere. Have created the directory, set the permissions to 755 and installed the file there, but still no workie.

      Reply
  40. Graham Segal says

    April 8, 2013 at 4:07 pm

    I have just written an eBook and wish to sell it from my website. Inside the eBook, I have a link to a separate page where I outline some substantial discounts for customers who wish to purchase additional copies. I don’t want these discounted prices to be seen on the main purchase page.

    Will I be able to set up the first sale, a normal PayPal purchase action on one page and then use the plugin on the second purchase page for the discounted prices? If the plugin cannot accommodate this, could you suggest a way that I could do what I want?

    sincerely,

    Graham Segal

    Reply
  41. Jameel says

    April 9, 2013 at 6:37 am

    I am having just a little trouble with this plugin, I have two questions.

    1) wordpress wouldn’t allow me to upload this file because it was too big, so i used filzilla to upload it to my FTP server. now that i have it on my server how do I access it to use with this theme?

    2) is there a simpler way to do this for large files?

    Thank you

    Reply
  42. Bentus says

    April 10, 2013 at 7:08 pm

    I have installed this on my site, but i never get the customer or admin e-mails from the plugin.
    What can i do?

    Reply
  43. Margarett says

    April 11, 2013 at 12:25 pm

    Hello! Thank you for your plugin! It’s great!

    But I have one question: how can I change sender name from WordPress to another?

    Reply
  44. William says

    April 16, 2013 at 12:14 am

    If buyer receives download by email, how can he read it in a reader?
    Do I have to put the WordPerfect file in some other format?

    Reply
  45. M says

    April 21, 2013 at 2:52 am

    Hi,

    I am still having the problem-when I create the 3 pages, they show up on the website itself as a normal page, viewable to users at all times. Am I missing something here?

    Reply
    • David says

      May 19, 2013 at 5:35 pm

      Hey, install the Hide Page plugin!

      Reply
  46. Hans says

    April 23, 2013 at 12:52 pm

    Hello Admin

    is it possible to use an affiliate system with the isell plugin?

    regards
    Hans

    Reply
  47. Skipp says

    April 27, 2013 at 3:02 am

    Hello, awesome plugin. It was surprisingly simple to setup and implement. I don’t really have a problem, just an inquiry. I have your script on my site and everything is working well, I just wanted to know is there a way to change the email that sends the info? For example right now it says wordpress@mysite.com. I would like the e-mails to be sent from sales@mysite.com. I didn’t notice anywhere in the setting to change this. Is there a code “work-around” you can give?

    TIA,
    -Skipp

    Reply
  48. sim says

    May 4, 2013 at 1:05 pm

    Hi! Can I upload the files to Amazon S3 and then link to them for the download?

    Thanks!

    Reply
    • admin says

      May 6, 2013 at 2:27 am

      Hi, yes you can. But you will need to use the simple download method.

      Reply
  49. Chris says

    May 13, 2013 at 8:47 am

    Hi, can I upload two files ie MP3 and PDF in the same product? I need the PDF to explain the MP3.
    Thanks for a great plugin.

    Reply
    • admin says

      May 16, 2013 at 12:21 am

      Hi, May be put them in a folder and zip it.

      Reply
  50. Adam says

    May 22, 2013 at 6:30 pm

    Hi,

    This plugin is just what I need and simple to set up, however, it doesn’t really work. I created a test product, or two, paid for it ($0.10) at PayPal, and then nothing happens for the purchaser. The order goes through to the WP ‘Orders’ panel, but that’s it.

    So, if I have to email the link to the purchaser, then they can just share that link with whomever they like and they can download the product for free.

    Sadly, I will have to try something else.

    Reply
  51. Amanda says

    May 23, 2013 at 4:43 pm

    Hi! Really great plugin. I just went through my purchase process to make sure everything was working correctly, and it does, except when I get the final email with my file download, the “from” field says WordPress. How do I get it to say my name instead?
    Thank you so much,
    Amanda

    Reply
    • Tim says

      May 6, 2015 at 10:21 pm

      In case anyone is still looking for this, you need to add this code to the functions.php of your theme:

      add_filter('wp_mail_from_name','from_mail_name');
      function from_mail_name($name) {
      return 'YOUR NAME HERE';
      }

      Reply
  52. Merry says

    May 23, 2013 at 8:56 pm

    I noticed a few others have asked this but haven’t seen an answer. I installed the plugin, followed steps. No directory shows up on the isell settings page. The directory was created, I can see it via ftp. I can make a payment but no email arrives, is it because of the missing directory setting?

    Reply
    • ronald says

      June 1, 2013 at 4:40 pm

      I’m having the same issue, however i received a payment confirmation from paypal and when i return to the merchant’s website for the thankyoupage with the link to the download page i can’t see the download link for the product, i already tried everything that is possible but still can’t see the link to download.. already tried to put the [isell_download_page] in the thankyoupage and Download Page to the samepage as the Thanks Page but still can’t see the download..

      Reply
      • ronald says

        June 2, 2013 at 3:41 pm

        Hi

        I have received the email confirmation, its just something with sandbox..its not receiving the emails, so what i did i made a sandbox account with a real email account, and my real email account recieved the email instruction where to download the file,,, however the title of the email is WordPress [admin removed the email address]

        how can i customize the title of the email? is there a way that i can change the wordpress title to what i want? thanks in advance… Awesome plugin!!!

        Reply
        • admin says

          June 4, 2013 at 4:24 am

          Hi, currently the plugin doesn’t have any option to customize the email. I plan to add an option in the future release.

          Reply
          • maren says

            June 29, 2013 at 3:21 am

            Plugin Developer,
            I understand that the plugin does not come with a form field to easily change the name that the download email is sent from.

            But, I’m guessing that I can go directly to the code and change the default email name from “wordpress” to whatever I want.

            Please give me the short snippet of code which specify what the email name should be. This way i can change it from wordpress to whatever I want.

            Thanks

          • Lenka Page says

            November 13, 2014 at 4:58 pm

            Hi,

            Nice little plugin, does just the job.

            Have you had any luck on customising the email sender field, ie changing it from WordPress to something else?

            I’m likewise happy to change code on the site, if you point us in the right direction.

            I’m also having issues with logging into Sandbox (I do have developer account) but can live without the testing as I just put a payment through live.

            Thanks,
            Lenka

  53. Sergio Pinilla says

    June 20, 2013 at 8:20 am

    Hello,

    I just installed the plugin, created a product, error pages and download. When performing a test, the button brings me to the paypal page, make the payment, when the payment is successful, paypal page not redirected to the download page, it just says that the payment was successful, without any link or any email giving instructions on how to download the product, how I can fix this?.

    Thank you.

    Reply
  54. Kay Wong says

    July 18, 2013 at 12:18 pm

    Hi,

    I got everything setup as instruction and enable Paypal Sandbox.

    When I test, the page direct to an error page of Paypal which show :

    Data does not match input character set or default encoding

    My site are in Chinese (UTC-8) Is it caused problem?

    Thanks

    Kay

    Reply
  55. Roger Marlow says

    July 27, 2013 at 7:25 pm

    I have everything set up as directed however the download page just shows a email box. Is there a way to imbed the code that I don’t know about except for posting it on the page?

    Reply
  56. Anna says

    July 29, 2013 at 5:05 pm

    I am using iSell with my wordpress site and after getting it all set up using your instructions (which were extremely helpful, by the way!) I try to do a test purchase using the “sandbox” mode. It will take me to the page showing what I am purchasing an my paypal login info. However, it won’t let me log in with my account, either in sandbox or production mode. Do i need to create another paypal account that doesn’t match the one I am using in my WP to sell with?

    Thanks…

    Reply
    • Chris says

      December 4, 2013 at 9:30 pm

      You need to have a developer paypal account on develop.paypal.com

      Reply
  57. Roger Marlow says

    August 4, 2013 at 1:02 am

    I have the same problem as above everything works until the download and there is no link…. It says the order is successful and my paypal is charger but no down load link… This seems to be a common problem … would you please address it asap.

    Reply
  58. Roger Marlow says

    August 4, 2013 at 1:17 am

    The problem seems to be in access to the downloadable file. There is mention of FTP up load of files but neglects to say to what folder to up load them to….. Clarification please

    Reply
  59. Dani says

    August 8, 2013 at 12:03 am

    Installed the plugin and working (tested in sandbox only). Anyone has solved the wordpress issue yet?

    Reply
  60. Dani says

    August 8, 2013 at 12:14 am

    Another question. The customer only can pay with a paypal account? ’cause I don’t see credit card options in payment page.

    Reply
  61. Joni says

    August 23, 2013 at 9:01 am

    Hello! Do you have any idea why some of the products (which are MP3s) download successfully while others, set up exactly the same way, do not? The email arrives, and the link to the download page works but the download does not start automatically. When I click on “If your download does not start automatically, click here”, I get “Page not found”. This happens on some of the MP3s, but not others which work fine! It’s a total mystery!
    I enabled the “simple download” function but that just made the MP3 play within the browser but did not give me the option to save it, so that’s not really a good solution. (But the MP3s DID play, so the media is there and valid)
    Any ideas? I’m totally stumped!

    Reply
    • admin says

      August 24, 2013 at 4:08 am

      Hi, if the browser can play the file it automatically starts playing it instead of a download popup. You will need to right click and select “save as” to download it.

      Reply
      • Joni says

        August 27, 2013 at 6:29 am

        Thanks for your answer! But the problem is that I *want* the download popup. I have six songs available as MP3s for sale– Two of them prompt a “save as” popup, but four of them get a “page not found” error. They are all set up exactly the same so I can’t figure out why they don’t all function. It’s a frustrating mystery! Any ideas?

        Reply
        • Joni says

          August 30, 2013 at 11:25 pm

          I fixed the above problem — it was due to file size of the MP3s!

          But now I have a new problem. When you buy some of the songs, you get an email with the link to download. But the other songs, when you buy them, you get an email but it is BLANK. Any ideas?

          Reply
          • apexbee says

            January 7, 2014 at 5:30 pm

            What is the maximum file size for mp3?

          • admin says

            January 25, 2014 at 11:57 pm

            @apexbee, there is no file size limit.

  62. Steve Topper says

    August 29, 2013 at 12:26 am

    I have the same issue as most people. Everything works except no download link on any page and no email sent other than from paypal. I would love to use this plug-in but it seems as if this issue is not being addressed.

    Reply
    • admin says

      August 29, 2013 at 2:01 am

      @Steve, Do you see the “Payment Status” as “Completed” under the Orders menu? If you see it that means the plugin successfully received ipn from PayPal and updated the order (which includes sending email with download links). There can be many reasons as to why you are not receiving the email on your end. For example:

      1. It’s going to the spam folder
      2. It’s getting lost somewhere after wp sends the email
      3. Your server is blocking it because there is a daily limit on how many emails can be sent
      4. Some external plugin is doing something
      and so on.

      Reply
      • Steve Topper says

        August 29, 2013 at 2:46 am

        Thanks for your response. To answer your questions:
        – The order does not show up in the orders menu.
        – Spam folder is empty.
        – I’m not sending any emails as my site is unadvertised at this point, so there shouldn’t be any email volume issues. Also, I have a free download and that’s working fine.

        So I’m still at a loss as to what the issue really is.

        Reply
  63. Jonathan Payne says

    September 9, 2013 at 2:58 pm

    Much the same problem as Steve. In my case the Paypal payment is made, but no order is reflected under the “Orders” section and no email arrives. Where might the problem be? I can’t let this go live if client’s money is taken and no download is sent.

    Reply
  64. Wordpress themes says

    October 5, 2013 at 9:57 am

    Hi, and thank you for such a great plugin. I set up the plugin, everything works fine, but the order is pending, and I am getting the success message from Paypal after testing in Sandbox Mode.

    So my problem is the order is pending, and no email with download link arrives.

    A little help please.

    Cheers

    Reply
  65. Neil Burlock says

    October 9, 2013 at 9:59 am

    The plugin is really easy to use, however I’m seeing the same problem as a few others are reporting: purchases through the sandbox work, however the order is left pending and no emails are ever sent.

    Reply
  66. Mike says

    October 22, 2013 at 12:16 pm

    I have installed this plugin and am trying to set up. In the ‘Settings’ section there is no ‘Directory’ input box, so I don’t know where the files are saved, if at all. I cannot seem to access them.

    I also had to install another plugin to extend the MIME types which WP will accept otherwise ebook files cannot be uploaded.

    Reply
    • Jesper Vang S Jensen says

      December 9, 2013 at 1:36 pm

      Mike, how did you get the “Directory” ? Mine is missing also … 🙁

      Reply
  67. Mike says

    October 22, 2013 at 2:39 pm

    I have the plugin working now but testing in PayPal sandbox is not completing properly.

    An order is received and shown as pending but no email of confirmation or link to download is sent. I have tried opening the order and changing the status to completed but this doesn’t seem to make any difference.

    It looks like this is the same problem found by a lot of potential users of the plug-in but nothing is being done to resolve it. Does anybody respond to these comments/complaints? Where else can we go for assistance?

    Reply
    • admin says

      October 24, 2013 at 12:36 am

      @Mike, you probably set up so you need to manually approve each transaction on your PayPal account, which is why the transaction is pending.

      Reply
      • Pablo says

        July 1, 2015 at 6:24 am

        Hi @admin, I’m using Sandbox and process the payment correctly in PayPal (sandbox), but my order also gets the pending status.

        I know this is not a plugin questions, but a PayPal question… but the answer to this is the key to help many people who are having issues getting this plugin to work. How can I update my PayPal (and my sandbox), so I don’t need to manually approve each transaction?

        Reply
        • Pablo says

          July 1, 2015 at 7:07 am

          Nevermind,
          I’ve found that my sandbox receiving account was in USD, while my product was on AUD. I’ve created a new sandbox account with default AUD currency and now the payments don’t need to be accepted.

          The plugin is working properly now 🙂

          Reply
  68. HeroWP says

    November 25, 2013 at 8:21 am

    Hi man. Congrats for this plugin, it’s simple to use, and I love that it’s not crafted with million of unuseful features to make your life harder. :).

    Reply
    • admin says

      November 26, 2013 at 5:57 am

      @HeroWP, thanks. It means a lot.

      Reply
  69. Paul Oss says

    December 3, 2013 at 8:07 am

    This sounds nice, only the payment form is a bit restrictive.
    Is it possible to add a bitcoin payment possibility for digital downloads?
    Digital Products with Digital Payment is what I’m looking for.

    Thanks,
    Paul

    Reply
  70. Allison says

    December 5, 2013 at 11:28 pm

    Hi,

    Everything with this plugin has been working great (!) but I do have one question:

    Is there a way to change/customize the “sender information” for the email that is delivered to the customer? Right now it has a generic email address with part of my domain + bluehost.com. Is this a setting that I can change in the plugin? Or is a change I need to make within my WP settings itself? Right now I do not have a WP/admin email address set up….

    Thanks!

    Reply
  71. Timo says

    December 10, 2013 at 4:35 pm

    Hi!
    I think this plugin will be great for me to sell trough my website.
    It seems that it’s quite simple for people who are using Paypal to purchase. But is there an option that if customer pays the price other way, for example using normal bank payment, I could generate and email the download code to customer after I’ve seen the payment on my bank account?

    Thanks:)

    Reply
    • admin says

      December 15, 2013 at 12:44 am

      @Timo, currently there is no bank payment option in the plugin

      Reply
  72. Kevin says

    December 30, 2013 at 8:38 am

    Awesome stuff! Does your plugin offer password or key generation for each purchase of the downloadable files? What about multi-vendor setup?

    Reply
    • admin says

      January 3, 2014 at 4:54 am

      @Kevin, thanks. Currently there is no option to automatically generate a key/license after the purchase.

      Reply
  73. Norbi says

    January 24, 2014 at 9:02 pm

    After having solved the problem with not receiving an email with a download link I now have the problem that after clicking the link I come to the download page. Clicking the link on the download page brings the error “Website could not be found”.

    The file name has capital letters in it – could this be the cause?

    Thanks!

    Reply
    • Norbi says

      January 24, 2014 at 10:17 pm

      Solved. Checked the “Enable simple download”

      Reply
  74. Don says

    February 16, 2014 at 12:01 am

    Hi,

    I have the need to offer two digital files for download in 1 sale. The files are ftp’d to the server but there is only room for 1 url. Is it possible to add multiple url’s to the files?

    Thanks,
    Don

    Reply
    • admin says

      February 20, 2014 at 11:48 pm

      @Don, currently this feature is not available in the plugin. You might want to try the WP eStore plugin which allows you to configure multiple urls in one product.

      Reply
      • Dave says

        April 23, 2014 at 8:58 pm

        @Don. Have you tried zipping the 2 files into one self extracting file?

        Reply
  75. Everett says

    May 1, 2014 at 8:26 pm

    My directory is missing how do I get it in the Setings?

    Reply
  76. Radek says

    May 2, 2014 at 3:15 am

    Hi I’m working for a client who wants to sell a song via paypal on his wordpress constructed website it happens to be a .wav file but that is neither here nor there. Obviously we want the thing to be secure and after investigating several methods of doing so we found your plugin it was easy to set up and get going but I am experiencing the same problem as many,

    When test buying the song. I get taken to the paypal page, and am sucessfully able to purchase the song/ get a confirmation email from paypal, but do not receive any sort of email with a download link, am not redirected to any download link and the purchase does not appear in the orders pane.

    I’m not sure if the client has enable IPN message receiving in his paypal account. If this makes a difference . I see that a number of people have reported similar problems. I’d really like to be able to use this plugin. So any sort of help on this issue would be appreciated.

    Reply
    • admin says

      May 29, 2014 at 8:05 am

      @Radek, the plugin now has the debug functionality. Please enable it in the settings and do a purchase afterwards. The log file should show exactly where it’s failing.

      Reply
  77. whitetiger says

    May 6, 2014 at 11:44 pm

    Hello,
    I really love the idea of this plugin but I am not able to get the download link to slow up. The paypal payment was made (and confirmed), the email arrived but the link went to the transaction page which said the product does not have any files. I uploaded all of the Mp3 files to the products folder as advised. It says they are not attached. Should they be attached to the products download page?

    Reply
  78. Terry says

    May 10, 2014 at 7:40 am

    Has anyone found a solution to the missing directory problem? I notice many people have had this problem and some have resolved it. Would those that resolved it mind sharing the solution? That would be very helpful as well as a bit community spirited…:o)

    Reply
    • admin says

      May 29, 2014 at 8:00 am

      @Terry, if there is no directory that means the plugin was not being able to create it on your server. Please enable “simple download” method and upload it using the “upload file” button.

      Reply
  79. MIke says

    May 12, 2014 at 8:01 pm

    I sell huge files. Is there a way to refer to an external file instead of using the default WP files structure?

    Reply
    • admin says

      May 29, 2014 at 7:55 am

      @MIke, you can directly specify the URL to your file in the “File URL” field instead of uploading it

      Reply
  80. Noreen says

    May 19, 2014 at 9:32 pm

    I have created a Transaction Error Page and a Download page, but when I click on the pages nothing they are both blank even though when I click to edit, the code is there.

    Reply
    • admin says

      May 29, 2014 at 7:53 am

      @Noreen, by default the pages will looks blank on the front end.

      Reply
      • Noreen says

        June 19, 2014 at 3:22 am

        So the code was supposed to go into the body of the page. That is what I did.

        But what I am saying is that when I made a real payment, no email showed up to direct me what to do next. I did get to the Thank you page. Is there something that I am supposed to include in the Thank You page? Right Now I am directing them to Download. More instructions would be great.

        Reply
        • admin says

          July 6, 2014 at 12:25 am

          @Noreen, have you enabled debug in the plugin settings? It should reveal more information as to where the email is going.

          Reply
  81. Stef Gonzaga says

    June 11, 2014 at 8:05 pm

    I’m interested in using this plugin to sell issues of a digital magazine. Does iSell support monthly/yearly subscriptions?

    Reply
  82. Noreen says

    June 19, 2014 at 2:44 am

    Did not receive email to download during test.

    Reply
  83. Rcpro says

    June 29, 2014 at 2:04 pm

    Hi, I installed the plugin and went though all the setup and settings. Everything works correctly but the digital download to the customer after purchase by sending an encrypted download link via email is not working. I can click the Buy Now button on the item to purchase, it will take me to PayPal, I make payment and when completed it will take me to the Thank You page. The download link via email to the customer after purchase does not arrive. I checked my Spam/Junk folder also.
    I am using Wordpess 3.91. I have tried both fsockopen and CURL.

    Reply
  84. Curt says

    August 1, 2014 at 9:30 pm

    Mine is not working. I have it in sandbox mode now but have tried it in both modes. could you look at it and tell me what I did wrong? I confirmed that CURL is enabled on my host. http://highschoolwrestlingmatches.com/elbow-pass-get-five/

    Reply
    • admin says

      August 2, 2014 at 12:22 am

      @Curt, CURL is the second option. Have you tried it with the default option “fsockopen”? You should also enable debug in plugin settings.

      Reply
      • Curt says

        August 2, 2014 at 12:34 am

        I tried both and it did not work. Debug is enabled and CURL is now set.

        Reply
        • Curt says

          August 2, 2014 at 2:14 pm

          It just takes me to a Paypal thank you page, NOT the one I designated in the settings and it does not email the download link.

          Reply
          • admin says

            August 3, 2014 at 12:54 am

            @Curt, I just checked your log. It looks like PayPal is sending a “pending” payment status in the IPN. The plugin will update the order only if the payment is cleared.

  85. Chris says

    August 4, 2014 at 11:26 am

    Hey guys,

    I am having some problems with the directory as well. Everything is working well – EXCEPT the file do not start to download once the purchase has been made and the email with the URL link has arrived. I click the link and NOTHING happens(!)

    When I upload the files through the ‘iSell settings menu’, the files go into a folder named ‘uploads’ and it contains sub-folders specifying years and month. There is also a folder named ‘ebooks’. These are all contained in the ‘wp-contents/uploads’ folder. However, no matter where I place the files and specify the URL link to that particular location under ‘products’, I can’t get the files to download.

    I have adjusted the permission settings to 0755 in all folders.

    Can anyone tell me where in the file directory the folder for the downloads is best stored? I am not sure what folder iSell created in the directory when the plug-in was installed. It might be that I am storing the files in the wrong location in the directory.

    Help and advice is much appreciated. Thank you in advance.

    Thanks for a great plug-in. Good work!

    Reply
    • admin says

      August 5, 2014 at 2:46 am

      @chris, have you enabled simple download option for that product?

      Reply
  86. faaiq says

    August 17, 2014 at 11:12 am

    download does not works, orders are not being recorded in the orders post type.

    Reply
  87. Julian says

    November 18, 2014 at 12:51 pm

    Great plugin. It works fine for my Ebooks. But there is a little error:

    After clicking the download link, the pdf is opened in the browser and the real location link is visible. That shoudn’t be happening…

    Kind regards

    Reply
  88. wesley says

    February 20, 2015 at 3:38 pm

    please kindly help me out, i just activated this plugins. if you check my site, you will notice that isn’t working well enough. Maybe i get it wrong in the embed iSell shortcode. Please help, am a newbie

    Reply
    • admin says

      February 21, 2015 at 12:28 am

      @wesley, what sort of issue are you having? The plugin automatically generates a “Buy Now” link for each product. You can view it under “Products->All Products”. All you need to do is use it to link a text/image:

      https://en.support.wordpress.com/links/

      Reply
  89. Mila says

    March 4, 2015 at 9:54 pm

    Hi! Does this plugin have a shopping cart capability, i.e. can someone buy/download multiple products with one transaction?
    Thanks!

    Reply
    • admin says

      March 4, 2015 at 11:18 pm

      @Mila, It does not have shopping cart capability unfortunately.

      Reply
      • mila108 says

        March 4, 2015 at 11:38 pm

        Thanks 🙁

        Reply
        • admin says

          March 4, 2015 at 11:47 pm

          @Mila, There is a free shopping cart plugin that you can use. It’s getting very popular.

          https://wordpress.org/plugins/wordpress-simple-paypal-shopping-cart/

          Reply
        • mila108 says

          March 5, 2015 at 1:53 am

          One more question: since it doesn’t have the functionality that I need, what is the best way to delete it, including all files associated with it and any modifications it might have made elsewhere? I have already configured it, created the 3 pages that it would use an created a product with it. Would appreciate your reply, since some plugins don’t clean all the trails upon “deactive”. Thanks.

          Reply
          • admin says

            March 6, 2015 at 1:01 am

            @mila, If you deactivate and delete the plugin, all files associated with it will be deleted as well. Pages need to be manually removed since they are created in WordPress.

  90. Denis says

    March 5, 2015 at 11:19 am

    Hi there,

    I have been testing this plugin for a while and it worked very well in Sandbox mode but as soon as I switch to production mode, I get the following error message on the PayPal page:

    The seller accepts encrypted website payments only. You cannot pay the seller through un-encrypted buttons. Please contact your seller for more details.

    As I don’t want to accept unsecured Payments on my PayPal account, I don’t know what to do now to make it work.
    I added an SSL certificate to my website and use the product URL with https but it didn’t work.
    As I need to go live this Sunday, I would appreciate a swift answer if possible.

    Thanks a lot

    Reply
    • admin says

      March 6, 2015 at 1:05 am

      @Denis, You should probably disable that option for now since the buttons are being created by the plugin.

      Reply
  91. ltoso says

    April 22, 2015 at 6:54 pm

    Hi, i want to know for example if the client pays for a digital download and then gets an encrypted link to download if he passes the encrypted link to somebody else with that somebody as well be able to download the file or will that link expire after some time automatically. please help

    Reply
  92. Massimo says

    May 2, 2015 at 4:55 pm

    Hi, is it possible to add a white pixel or two for tracking purposes in the “Thank you” page?

    Reply
    • admin says

      May 4, 2015 at 1:06 am

      @Massimo, You can add anything.

      Reply
  93. RICHARD says

    May 24, 2015 at 11:13 pm

    THIS. IS A GREAT PLUGIN ON THE SETUP.
    IT INSTALLED CORRECTLY.
    WENT RIGHT TO PRODUCTION BECAUSE
    WE HAVE AN EXISTING PAYPAL ACCT.

    PAYMENT WAS MADE TO PPAL
    RECEIVED PAYMENT CONFIRMATION
    FROM THEM AS WELL, BUT NO DOWNLOAD LINK,

    LOOKED AT THE DEBUG FILES AND ALL SAYS WENT
    WELL, BUT I HAVE NOT RECEIVED THE EMAIL WITH
    THE DOWNLOAD LINK.

    Reply
    • admin says

      May 24, 2015 at 11:27 pm

      @Richard, Do you see this line in the debug file – “Product download email sent successfully”?

      Reply
      • omahastar says

        May 26, 2015 at 1:11 pm

        Yes, it says successful download

        SUCCESS :Sending product download email to customer: rcmcgaugh@msn.com
        [05/25/2015 2:53 AM] – SUCCESS :Product download email sent successfully

        [05/25/2015 2:53 AM] – SUCCESS :Sale notification email sent successfully

        Reply
        • omahastar says

          May 27, 2015 at 2:26 pm

          Good Morning,

          Any idea on issue?

          Please reply,

          Thaanks

          Reply
          • admin says

            May 29, 2015 at 2:51 am

            That means the email contents were sent successfully by WordPress without any errors. WordPress or the plugin doesn’t control anything after that. It may not get delivered due to various reasons. For example:

            1) Your server has restrictions as to how many emails can go out each day
            2) Your server blocked it
            3) The email went to the spam folder and so on

      • RICHARD says

        May 26, 2015 at 10:57 pm

        yes, says – successful send to my email address. I am on 4.2.2 WP

        Reply
  94. Zhar says

    June 1, 2015 at 11:23 am

    Wonderfull work ! Simple & easy to use !

    Thank you a lot for this plugin !

    Reply
  95. steverob says

    July 5, 2015 at 9:02 pm

    Hi

    Great plugin! BUT – when a buyer pays for a product, everything works down to getting to the thank you page but they don’t receive an email with the download link. I’ve tried switching from CURL to fsockopen (don’t know if that does anything) – same problem.

    What to do next?

    Reply
    • admin says

      July 6, 2015 at 2:16 am

      @steverob, If the plugin says that the “email was sent successfully” that means WordPress was able to send the email without any error. Did you check the spam folder?

      Reply
  96. CYNTHIA says

    July 10, 2015 at 8:48 am

    EDD JUST DISAPPEARED FROM MY SITE…WHAT CAN I DO?

    Reply
    • admin says

      July 11, 2015 at 1:17 am

      @CYNTHIA, You mean Easy Digital Downloads plugin?

      Reply
      • CYNTHIA says

        July 12, 2015 at 8:34 pm

        YES PLS..WHAT CAN I DO

        Reply
        • admin says

          July 14, 2015 at 2:00 am

          @CYNTHIA, I haven’t seen this issue before. Does the EDD menu appear if you deactivate iSell plugin?

          Reply
  97. Lionspaw says

    July 10, 2015 at 8:57 am

    Is it mobile friendly?

    Reply
    • admin says

      July 11, 2015 at 1:18 am

      @Lionspaw, It should work fine on the mobile devices.

      Reply
  98. Patrick says

    July 21, 2015 at 11:32 pm

    The directory was not created and there is no directory field in the setup. How do I set up the directory and do I have to load all the photos I am selling into that directory. It’s unclear how to set it up and use it in the instructions.

    Reply
  99. Mike says

    September 16, 2015 at 10:36 pm

    There are NO download links sent to customer after successful purchase

    Reply
    • admin says

      September 17, 2015 at 12:02 am

      @Mike, Please enable debug in the settings. That way you will be able to see if it’s receiving payment notification from PayPal and processing the order.

      Reply
  100. Gee says

    November 2, 2015 at 10:10 pm

    Hi there. I’ve set everything up according to the instructions provided. All works fine and payment is processed, however I am NOT getting a download email/link for my product?

    I added a Page with a sample image and linked it to my BUY NOW URL created in the product details. I’ve checked my junk mail folder as well, and nothing there.

    Any help would be greatly appreciated.

    Cheers, Gee.

    Reply
    • admin says

      November 3, 2015 at 1:16 am

      @Gee, Did you enable debug before doing a test purchase?

      Reply
  101. Mayank Jain says

    November 3, 2015 at 8:47 am

    Hi! I’ve set up everything properly. Also checked the debug logs.
    I’m able to process orders and get emails while testing using sandbox accounts but when in production mode, Payment goes through but it gets stuck [11/03/2015 2:19 AM] – FAILURE :Merchant email address did not match with the receiver email.
    Even though I can see business email and receiver’s email is same.

    Reply
    • Mayank Jain says

      November 3, 2015 at 9:07 am

      I’m not using this for my website, it is for the client’s . What I noticed in the log that paypal returned the business email id and receiver’s email id in capital letters but I have set Paypal email in small case in ISell dashboard. Is this case sensitive thing? Will it resolve if I change the id to capital case in ISell’s dashboard?

      Reply
  102. Simon says

    December 16, 2015 at 10:29 am

    Thanks very much, just what I was looking for.

    Reply
  103. Steffen says

    February 1, 2016 at 5:19 am

    Hello,
    is there no need for my own PayPal-Api Data?

    Reply
    • admin says

      February 18, 2016 at 1:16 am

      @Steffen, This plugin relies on PayPal IPN (Instant Payment Notification) to process a new sale. So I don’t think it needs to access any other API data.

      Reply
  104. MixBiz says

    February 13, 2016 at 11:39 pm

    spent the day trying to get the buy now link to down load.

    any suggestions

    Reply
    • admin says

      February 18, 2016 at 1:18 am

      @MixBiz, Buy Now link doesn’t download the file. It takes you to PayPal so you can make a payment. The link is generated once the transaction is complete.

      Reply
  105. James says

    February 19, 2016 at 11:31 am

    Hello, in the sandbox environment the transaction showed up in Orders. but I never received email with download link.
    In the production environment the transactions never show up in Orders and buyer never receives email with download link but the paypal email does show up but no download link. I verified with my hosting that both CURL and fsockopen are enabled on my hosting account. Not sure what I can do… Where is the email supposed to come from? Please advise..

    Thank you!!!

    Reply
  106. Milan says

    February 19, 2016 at 1:59 pm

    I’ve installed this plugin (2.2.3) on WP 4.4.2, everything is setup as the manual says, my payment is accepted by PayPal in sandbox mode, curl is supported, but I don’t receive any confirmation email with download link and no order is created in the wpadmin either. The log file of this plugin is empty too so I don’t know where to find the problem. Where should I look? Thank you very very much!

    Reply
  107. Andre says

    February 23, 2016 at 3:56 pm

    I have setup the plugin as instructed.

    I am not able to receive IPNs from Paypal.

    When I logged into Paypal account profile, there is an option where I have to enable IPN. Paypal requires me to enter the notification URL to start receiving IPN messages.

    What is the URL that I should enter ?

    Reply
  108. Brent Wilson says

    March 22, 2016 at 12:22 am

    Would be nice if this supported product updates. We release a new version of the digital download and the update alert is sent out to them.

    Reply
  109. Frznrth says

    April 8, 2016 at 10:56 pm

    Hi
    Thanks for creating such a nice streamlined plugin. I’m having an issue though with the product download part. I set up a product to test and can go through the purchase part without a problem but after purchase it stays on the paypal screen – I need to click a link to get back to my site. The link takes me to my “successful purchase” page but nothing happens after – no download for my product. Is the download supposed to come to me in an email? or as an automatic download? I know the link to the product file is good and I tried checking the Enable Simple Download option but no luck. Also I’m doing my testing not in Sandbox as I read that Sandbox won’t actually send out an email to the customer. Any ideas? I’d really like to get it to work.
    Thanks for your time.

    Reply
  110. Olivier Charlot says

    April 13, 2016 at 3:17 pm

    Hello,
    Nice plugin! Thanks and congratulations!
    I created a PO and mo files to use it in Spanish but strangely nothing changes. Any clue how I can get the plugin to recognize languages and use the one I need?
    I reviewed most JS files without find anything on this.
    Would it work if I use the en_US files you provide in the Languages folder?

    Is there a JS file we can modify to have a custom email text to confirm payment and give the download link?

    Thanks and warm regards,
    Olivier

    Reply
    • Michael says

      November 12, 2016 at 3:40 pm

      Try to place PO and MO file in

      wordpress > wp-content > languages > plugins

      This worked for me.

      Reply
  111. Danyel says

    April 19, 2016 at 11:22 am

    Installed it today and created Error and Thank you pages, tested it and it works fine for me!
    How can I change the language of the texts that will be provided to PayPal and also that will be used for the error messages?

    Many Thanks!

    Danyel

    Reply
  112. Joy Lynne says

    May 13, 2016 at 11:39 pm

    After we create the thank you, error page etc is there a way to hide those tabs on your live page?

    Reply
    • admin says

      June 1, 2016 at 7:13 am

      @Joy, You can hide a page from your WordPress menu.

      Reply
  113. Matt says

    May 22, 2016 at 9:12 pm

    Hi there I needed some help my customer just purchased an E-Book from me and I am using the ISell plug in. Apparently when she went through the process no download page came up for her to get the book. Would it have something to do with the product download page? Will that page come up after she is done with PayPal? Or is it the Thank you screen? I tried testing in sandbox mode and couldn’t really get it figured out either. Thanks for your help!

    Reply
    • admin says

      June 1, 2016 at 7:14 am

      @Matt, Did the order get processed in the plugin? Do you have the debug option enabled in the settings?

      Reply
      • Edward Vallee says

        October 20, 2016 at 9:03 pm

        all of the information in the isell debug log indicates that the information is passed on to PayPal. Next page it goes to is the Thank You page. There was no directive to the download page, and no email acknowledgement.

        Reply
        • Edward Vallee says

          October 20, 2016 at 9:04 pm

          Maybe some setup is required at my PayPal account???

          Reply
        • Edward Vallee says

          October 20, 2016 at 9:10 pm

          this is a cut-and-paste from the debug file with the payment information omitted for obvious security reasons. The first two lines from the top of the file and the last five lines from the bottom of the file are shown:

          [10/20/2016 8:52 PM] – SUCCESS :Received IPN from PayPal
          [10/20/2016 8:52 PM] – SUCCESS :
          array
          …..
          …..
          ……
          [10/20/2016 8:52 PM] – SUCCESS :Verifying IPN using fsockopen
          [10/20/2016 8:52 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.
          [10/20/2016 8:52 PM] – SUCCESS :IPN successfully verified
          [10/20/2016 8:52 PM] – SUCCESS :Payment Status: Completed
          [10/20/2016 8:52 PM] – FAILURE :Merchant email address did not match with the receiver email

          Reply
          • admin says

            October 29, 2016 at 2:17 am

            @Edward, The log file actually says why the payment could not be processed. The email address that you specified in the settings is different from the one that received the actual payment from PayPal. This is a security issue that’s why the plugin didn’t process it.

  114. Orin says

    August 16, 2016 at 6:51 pm

    The email that a buyer gets with the download link appears to come from a address like:

    WordPress [wordpress@yourdomainhere.com]

    Is there anyplace to change that? Thanks.

    Reply
  115. Edward Vallee says

    October 20, 2016 at 5:27 pm

    I have a question:
    When testin in sandbox mode, would I be directed to the product download page? I seem to be directed to the main page after completing the PayPal form entries.

    Reply
  116. surbier says

    December 1, 2016 at 12:51 pm

    Hi,

    I have installed the plugin with the latest version of WordPress, but when i click to activate it, nothing happens and i don’t have any message.

    Any Help ?
    Thanks
    Christophe

    Reply
  117. key says

    December 1, 2016 at 9:50 pm

    I have a hosting 1gb, bw: unlimited
    Can I using storage service to archive the file products ?
    example:
    I upload files to storage service (drive, onedrive, mediafire, box….) to get link files.
    Can I leech this files to plugin in my website
    how have only user have been checkout –> can download link
    if an user share this link for other users -> other users can’t down with link
    I sorry because my language English not good.
    Thanks you have seen

    Reply
    • admin says

      December 7, 2016 at 6:01 am

      @Key, I don’t think you can link to files hosted on drive, onedrive or mediafire. They don’t actually give you the actual link to the file. They just give a link to the page where you can download the file.

      Reply
  118. Kal says

    May 22, 2017 at 7:42 am

    Hello,

    So I am clicking on “save changes” after adding my Paypal email and other settings and I am getting a “404” page not found. Is there something I am able to fix here or do I need technical support?

    Reply
    • admin says

      July 2, 2017 at 10:36 am

      @Kal, Does the settings menu of your other plugins work?

      Reply
  119. Kyle Courtney says

    August 8, 2017 at 6:36 pm

    I have uploaded a product and it does not show up under downloads, how would one fix this? Also where do you put the Buy Now URL in a post?

    Reply
    • admin says

      September 1, 2017 at 1:28 pm

      @Kyle, You use the buy now URL to create a standard link. So for example, you can use an image and link it using that Buy Now URL. Clicking on that image will allow the customers to pay for the item.

      Reply

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