Easy WordPress SMTP – Send Emails From Your WordPress Site Using a SMTP Server

Comments

1. mathieu turpin says:

   I have the debug page that appears to client for couple of seconds… ie:
   SMTP -> FROM SERVER: 220 p3…….
   SMTP -> FROM SERVER: 250
   SMTP -> FROM SERVER: 250 sender ok
   SMTP -> FROM SERVER: 250 recepient ok
   SMTP -> FROM SERVER: 354 enter email, end with “.” on line by itself
   SMTP -> FROM SERVER: 220….. mail accepted for delivery…. and so on

   Everything works fine, debug screen could seem a bit wierd for clients when they list their business in my directory. Let me know if that’s normal?

   Thanks,
   Matt

   • mike carpenter says:

     Hi, I get the same as Matt above: on the page that sends the email out the following debug stack trace is visible on the page:

     SMTP -> FROM SERVER:22 mail.host100.co.uk
     SMTP -> FROM SERVER: 250-xxxxxxxxxx Hello [xxx.xxx.xxx.xxx.xxx] 250-SIZE 52428800 250-AUTH LOGIN CRAM-MD5 250-STARTTLS 250 OK
     SMTP -> FROM SERVER:250 OK Sender ok
     SMTP -> FROM SERVER:250 OK Recipient ok
     SMTP -> FROM SERVER:354 Start mail input; end with .
     SMTP -> FROM SERVER:250 OK

     using plugin-verson 1.0.2

     regards

     Mike
2. mathieu turpin says:

   Am i able to remove the debug function…. (make it invisible?)

   • admin says:

     Hi, thanks for the feedback. I have updated the plugin. It should be fixed now.

     • Steve says:

       I am till having the SMTP output in my response messages

       • admin says:

         Hi, what version of the plugin are you using?

         • Becs Rivett says:

           Hi I ham using 1.0.2 and this is still visible when posting in buddypress for admins but we don’t want to see it. How can we turn it off?
         • Becs Rivett says:

           I commented out like this and it seems to have stopped it…until the plugin is updated. Why would anyone want to see that output…make it an option not mandatory

           if(is_admin())
{
//$phpmailer->SMTPDebug = 2;
}
     • jo says:

       Hi Is the pw we enter into the plug safe ? Should we be worried? Is it stored any where?

       • admin says:

         @jo, the password is saved into the wp-options table. So no one will be able to access it from outside.
3. Jason says:

   Could not connect to SMTP host 0
   Could not connect to SMTP host 111

   Any idea what these 2 error codes mean?
4. Robson says:

   I use easy smtp and configure all fields correctly
   [admin removed the email address]
   my pass is ok
   TSL
   587 port
   but it could send my messages, can you help me?

   SMTP -> ERROR: Failed to connect to server: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
   (10060)

   • admin says:

     Hi, what is your SMTP server? It should work if all the options are properly configured.
5. Madeline says:

   Hi,

   I am using gmail to send my emails. Each time I try to send a test, it just says “Email could not be sent.” Do you know why this could be?

   Thanks,
   Madeline
6. Martin says:

   Hi,

   I have two questions about the plugin:

   1. I’m using version 1.0.2 of the plugin with the Jigoshop e-commerce solution. Like some others have mentioned in these comments I also get the Debug info displayed on the webpage when a mail is sent. All confirmation emails are sent just fine when the user clicks the “place order” button, but instead of redirecting the user to the usual “thank you for your purchase page”, the checkout page remains on screen, with the debug info displayed at the top.

   2. Some of the other SMTP plugins (notably WP Mail SMTP and Configure SMTP) have received comments on their handling of the password, with some even claiming it is kept in a readable state in the database and even the HTML. Could you comment on the was your plugin (Easy WordPress SMTP) handles password security/encryption?

   Hope these issues can be resolved as your plugin seems to be by far the most user-friendly of the lot!

   • admin says:

     Hi, this issue has been already fixed in the recent plugin update. What version of the plugin are you using?

     • rabijit says:

       Hi i got this error SMTP -> ERROR: Failed to connect to server: Connection timed out (110)
       What should i do? I am using live.com mail.
7. Wayne Powell says:

   I wanted to try this plugin, and it does work, except that it outputs the Debugging output in the back-end Dashboard if you do any emailing from there.

   • Wayne Powell says:

     Actually, I see that it is outputting code in various different Plugin back ends, so there must be some overlapping variable being used that triggers a function:

     SMTP -> FROM SERVER:220 mail7.hspheredns.com ESMTP

     SMTP -> FROM SERVER: 250-mail7.hspheredns.com
     250-PIPELINING
     250-8BITMIME
     250-SIZE 20971520
     250 AUTH LOGIN PLAIN CRAM-MD5

     SMTP -> FROM SERVER:250 ok

     SMTP -> FROM SERVER:250 ok

     SMTP -> FROM SERVER:354 go ahead

     SMTP -> FROM SERVER:250 ok 1372792531 qp 19280

     1372792597

8. rabijit says:

   Hi i got this error SMTP -> ERROR: Failed to connect to server: Connection timed out (110)
   What should i do?
9. Guy Lussier says:

   Hi, the plugin works great when I use it from a server located on my PC (WAMPSERVER). However, when I use it on my web server, it’s not working. The message that comes back is Could not connect to server. Even if I try Yahoo or Google SMTP servers.

   Any idea what it could be?

   Thanks,
10. Jigar Shah says:

    Can you please guide me to setup of Amazon SES SMTP?

    Thanks
    Jigar
11. saqib says:

    i have this debug error and can not send email
    SMTP -> ERROR: Failed to connect to server: Unable to find the socket transport “ssl” – did you forget to enable it when you configured PHP? (59267368)
12. Mary says:

    Hi~

    I have set the Gmail SMTP servers, and absolutely every information is correct. but it notice email could not be sent !!

    Anyone can help, thanks!

    Best Regards
    Mary
13. admin says:

    @Becs & Wayne, I have updated the plugin. Now you should be able to easily enable/disable SMTP debug in the plugin settings.
14. tanjiasong says:

    thank you for this really good plugin, it’s easy to use and set, the most important , it does work fine~
15. Nurik says:

    Thank You! This is very good!
16. Randy Nieukirk says:

    I am having the same issue everyone else seems to have: SMTP -> ERROR: Failed to connect to server: Connection refused (111)

    I am using my Business Google Apps account and all the information I have input into the settings page are correct, however it is not connecting. What do I need to do to make this work with my WP/WooCommerce site hosted by GoDaddy?

    Thanks. This is holding my store from launching.

    • admin says:

      Hi, currently the plugin works with a regular Gmail account (the one you can create for free). Unfortunately it doesn’t have any type of integration with Google Apps.
    • Cory Kucera says:

      I’m having the same issue with a free gmail account, everything I try does not seem
      to work, I get the same error.
17. Lolizan says:

    hi.. nice app
    But for some reason the Debug Settings are not appearing on one domain but on another it did appear
    so i just get the error “Email Not Sent” cant figure out whats the issue ..
    any help around this where i can look ?
18. Csa says:

    Hi there,

    We’re having trouble when a user registers no email is sent, however the test and forgotten password emails both work?

    Thanks

    • Streetside Bob says:

      We’re also seeing ‘Register’-emails (with password to log in 1st time) are NOT being sent. All other emails seem to be working correctly. Are anybody else getting this behaviour? What may cause this? It’s a super great plugin, so would you (admin/plugin author) please give us a pointer and we’d be happy to share more information with you. Thanks!
19. Amy says:

    Thank you for this plugin!

    When I leave the From email address and From name blank, the email sends ok. But when I enter a valid From email address (does this have to be the same as the username?) and From name it fails to send.

    What am I missing?
20. Len says:

    In the content of my test email the apostrophe’s are escaped.

    Here is what I received from the email test.

    Doc Bruce Banner, pelted by gamma rays, turned into the Hulk – ain\’t he unglamorous! Wreckin\’ the town with the power of a bull, Ain\’t no monster cause who is that lovable? It\’s ever-lovin\’ Hulk!…Hulk! Hulk!
21. ViggoV says:

    Hi there..

    The plugin seems to work great, but I wonder: Does it reconfigure the wp_mail() function? Or does it have some kind of function I can call from my themes Contact form?

    Thanks
22. Project18 says:

    We are using Easy WP SMTP v1.0.4.
    When testing the settings we get the error messages below. Can we increase the time to attempt to connect?

    Email could no be sent

    Debug message:
    SMTP -> ERROR: Failed to connect to server: Connection timed out (110)
23. Yaron says:

    This does not seem to be working for me. It seems to be trying to use the server’s SMTP info. I tried two different SMTP servers, Google Apps and Gmail and got the same error (note that vpscloud005.basiclink.com is my web server):

    SMTP -> FROM SERVER:220-vpscloud005.basiclink.com ESMTP Exim 4.80.1 #2 Wed, 21 Aug 2013 16:26:44 -0700
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.

    SMTP -> FROM SERVER: 250-vpscloud005.basiclink.com Hello moderndayscribe.com [216.119.157.236]
    250-SIZE 52428800
    250-8BITMIME
    250-PIPELINING
    250-AUTH PLAIN LOGIN
    250 HELP

    SMTP -> ERROR: Password not accepted from server: 535 Incorrect authentication data

    SMTP -> FROM SERVER:250 Reset OK

    • admin says:

      Hi, are you using it with your free Gmail account credentials (the account that you can sign up for free)
24. pankaj says:

    Hi , Thanks for the plugin it works just fine. I just want to know that is there a way to hook the mail sending function so that i can change the “from” or “sender” information for one form or instance. I just need to change the name and not the email address.

    Thanks

    • pankaj says:

      Hey, I wasn’t able to hook the function and time was less so temporarily i’ve added conditions in the plugin file only. Do let me know if there’s a neat way of doing this.

      Thanks
25. Art Minds says:

    Just installed your plug an hour ago. I’m sending from my custom configured account at Outlooc.com, using the smtp.live.com port 587 setting. I’ve configured by SPF file to include live.com hotmail.com outlook.com and the server on which my domain is hosted. However I’m getting this error, no matter what test address I try:
    SMTP -> ERROR: Failed to connect to server: Connection refused (111)

    Can you offer any suggestions? I’m hosting on a shared server at HostGator.
26. Haitham says:

    I’m getting this error message, I’m sure about my SMTP settings and tested it before using

    SMTP -> ERROR: Failed to connect to server: Connection refused (111)
27. CJ says:

    Attempting to use the plugin, WP 3.5.1, WooCommerce 2.0.9, SMTP Configured Correctly;

    Debug reports:

    SMTP -> FROM SERVER:
    SMTP -> NOTICE: EOF caught while checking if connected
28. waffledilly says:

    I thought this would be the perfect easy solution for a newbie like me. But after I realized that gmail was blocking my test emails as malware or something and I selected it was me and to allow, the test emails began saying sent. No error message. No email either. I’ve sent emails from the tester, from another email account, they all say sent, but no new messages are showing up in my gmail account. I’ve probably sent 15 different messages.

    I’ve reviewed and reviewed the instructions and everything matches up……help please.

    • admin says:

      Hi, have you enabled debug in the plugin settings?

      • waffledilly says:

        Yes. I have checked the box to debug.
29. Roy Randolph says:

    I too ran into the issue with not being able to connect to my remote SMTP service.
    Here is what I found; hopefully it will help someone else.
    I am using at time of writing, version 1.04 of this plugin. And before I set it up, I wanted to confirm all my connection details where correct and working with the remote SMTP server. And they were.
    I first attempted to use SSL on Port 465, you should always use a secure connection if any way possible. But I couldn’t connect to the remote server. But I knew that the remote server was able to connect up. So I changed my setting from SSL to NONE and change the PORT from 465 to PORT 587. Then tried again and I was able to connect this time. It appears that the servers firewall was NOT letting traffic OUTBOUND on PORT 465.
    You might have to get with your host to discuss this issue with them or your server administrator to allow PORT 465 to be open. In most causes this shouldn’t be a problem.
    Now if you have confirmed you can connect to your SMTP account, and cannot connect using this plugin, then 1st change PORTS (check your SMTP service documentation as to the SMTP Ports they support), if you still can’t connect contact your Host and verify that the PORTS you are trying are indeed open on the servers firewall for OUTBOUND traffic. In most cases I believe you will find that just by changing PORTs you should be able to connect up.
    Hope this helps someone if they get the dreaded your email can not be sent or connect to the server.

    • admin says:

      @Roy, thanks for the tips
30. Zorem says:

    Hi, I am using the plugin and suddenly 2 days ago it stopped sending emails, when I run a test, it say that the email could not be sent:
    SMTP -> ERROR: Failed to connect to server: Connection refused (111)

    The settings are correct (it worked fine before), I did not do any change and it stopped working on 2 sites so I guess there was some kind of a change or issue that is not on my end, I hope you can help

    • admin says:

      @Zorem, clearly the plugin is not being able to connect to your SMTP server. Have you changed your password recently or anything that might affect this?
31. waffledilly says:

    Thank you! I tried your suggestions along with some other possibilities to no avail. But you did mention contacting my Host, so I did. My ports were open, so that wasn’t it.

    The problem was I just needed to go into CPanel and finish setting up the mailbox that I had already began. No plugin required.

    Thank you anyway!
32. Rawi says:

    Hi,
    I installed this plugin for the wordpress that is running in the localhost, when I tested this- I got message “Email could no be sent”
    and in the Full Debug: text area I got the message like this:
    null

    This is the whole message I got.
    Please help.

    • admin says:

      Hi, I don’t think SMTP will work on a localhost server.
33. Stephen Sherrard says:

    Just a note to let you know that your plugin will overwrite the reply-to fields set in the email headers by other plugins, such as contact forms.

    I have the PTA Member Directory & Contact Form plugin that I developed for our school PTA web site, and we needed to switch to SMTP mailing to ensure better delivery. When people fill out the contact form, there is a field for them to enter their email address, and I was setting that as the reply-to address in the email headers (which are sent with wp_mail). Your plugin would replace the reply-to address with the from address that you set up in your plugin’s options. Thus when we get the contact message and hit reply, we just send an email back to ourselves.

    This was quickly modified, and I created a new version of your plugin that I’m using for our PTA site, but I thought that might be something you might want to change for a future revision of your own plugin, or at least make it an option/setting. Your plugin seems to work just fine without explicitly setting the reply-to field. If you use the test email in your plugin you can see that phpmailer will automatically set the reply-to field to the from address if one was not set.

    Since I was already modifying your plugin, I also split out the settings to their own page and rewrote them to use the WordPress settings API for more conformity and security, and am working on some built-in help tabs for future webmasters of the PTA web site after I leave in a couple years. Also, I am giving you credit as the original author of the plugin, since I did very little modification to the heart of your code other than removing the setting of the reply-to field.

    • admin says:

      @Stephen, thanks. Could you send me the modified version of the plugin? I have had the same feedback from another user but I just couldn’t get the time to fix it.

      • Stephen Sherrard says:

        Shoot me a private email and I’ll send you the zip file of my “PTA” version. I didn’t see your email here anywhere for me to send the file.

        • admin says:

          @Stephen, Email sent!
34. Tien Nguyen says:

    Google changed their security for email service. So please retest your plugin with gmail.

    • admin says:

      @Tien, thanks. I just tested it. Everything is working fine.
35. Zlatko M says:

    @Admin
    Please, can you share Stephens version as soon as possible – even like beta if not tested.
    Thanks in advance!

    @Tien
    You maybe try to senr thrue google account connected from website witch is in another land then you naturaly log on from.
    That doesent work for me.
36. Larry James says:

    I am also interested in the version which will all the email to come from the person who filled out the form.
37. Himani says:

    Sir I am unable to set up this plugin for my education related website. I am using academy by themeforest. I am using gmail id with which I contacted you. I am not having 2 step verification on. Once I test sending mail , I get a notification that email could not be send. Please guide me what can be a reason?
38. Nancy says:

    Hello! I have been very happy with this plugin, but recently noticed it is not working to send emails.
    This makes me very sad.
    I am on Easy WP SMTP Version 1.05, and WordPress 3.6.1
    I am using smtp.live.com, TLS, 587, SMTP Auth = Yes, and have a valid email address and password.
    The test email sends fine, no issues and nothing showing in the log as errors.

    I turn on debug, and send an email from my website, and no logging displays on the form, the email logs in the submission page, but no email is received.

    Any ideas?
    Thank you!
39. E Okul says:

    Hi everyone. I have just started to use this nice plugin. I had first tried using gmail servers but it did not let its servers to be used for mailing. Then I decided to use my hosting provider’s mail server. It worked! You just need to create a mail account for example “admin@yourdomain.com” then you need to learn the port number from your hosting provider and fill the form in the plugin’s setting page accordingly. I selected the Type of Encryption option as “None” just to inform you. Your SMTP Host must be the webmail homepage adress.
40. Marc says:

    I have the same problem that Himani, I’m using academy wp theme and i cannot set up my gmail account.
    Any ideas?
41. hope corizzo says:

    Once I removed the “from” email at the top, it worked. yay!
42. sebastian says:

    I installed the plugin and filled up the fields with the same values (except the email and the password for this email) but the error is:

    SMTP -> ERROR: Failed to connect to server: Unable to find the socket transport “ssl” – did you forget to enable it when you configured PHP? (20824599)

    What I sholud do?

    • sebastian says:

      IT was about configure php.ini, making active this comment #extension=php_openssl.dll.
      🙂
43. Farhan says:

    Your plugin conflicts with “Contact Form 7”

    • Farhan says:

      sorry, I have more info now, I’m getting those debug messages that the others are getting and that’s what’s causing the issue.

      Plugin Name: Easy WP SMTP
      Version: 1.0.7

      • Farhan says:

        oh my god, the client had debug mode enabled!

        sorry 😐
44. Kay Gil says:

    Sorry – I’ve now sorted it!
    Thanks Kay
45. Francois says:

    Hi there,
    Nice work on the plugin.
    I have some issue with your plugin and contact form 7. It does send the e-mail but the page is not refreshing saying message sent. Is there a way to fix this?

    • admin says:

      @Francois, currently it applies to all the gallery images when this plugin is active.
46. Cikaracak says:

    Hi, thanks for this plugin. I’ll try it first. 🙂
47. Tuan Anh says:

    Hi, I really love the simplicity of the plugin. Clean and easy to use!
48. Matt says:

    What happened to the plugin? I can’t find it anywhere to download it.

    • admin says:

      @Matt, I just updated the download link. Please try it now.

      • Matt says:

        Sweet! I love this plugin!
49. Michael says:

    Great plugin, why was it deleted from WordPress Plugins Directory?
    It still works with WordPress 3.9.

    Thank you. I really appreciate your work.

    • admin says:

      @Michael, the plugin is up now. And it works with WordPress 3.9
50. Ahmet says:

    Hi, Can you give me yandex smpt settings ?
51. Matthew says:

    Installed the plugin, resolved my mail send issue. When the plugin is activated, however, it shortens my edit boxes in Contact Form 7. Everything seems functional, but it becomes more of a hassle to edit the fields in Contact Form 7. Any thoughts or ideas on this? Using version 1.1.0
52. Libor says:

    Hi there,followed all the instructions,instaled plug in ,done the settings but testing e-mail failed and also contact form on my website is not working,I am with Hotmail.

    Thanks

    • LINDA says:

      hi i am having the same issue, did you get it resolved?
      if so how
      please help
53. Rodrigo says:

    You are Awessome!!! Solved my problem, If I was not so poor, I would give you a great donatinon 🙂
54. Herschel says:

    Thanks for the free gift.
    Have a question though.
    Can I send emails to multiple recipients at the same time and if yes, how to set it up?

    Thanks.
55. Franco says:

    Hello!

    Does Easy WordPress SMTP actually check the server restrictions?
    I mean something like these:
    – Sending Quota per 24 hour period
    – Max Send Rate: N emails/second

    Thanks in advance!

    • admin says:

      @Franco, the plugin can’t check for any server restrictions. It just uses the SMTP server for any outgoing mail from your server.
56. duncan says:

    Does your plugin work in a multisite environment (with contact 7)?

    • Claudia says:

      the plugin works perfectly.. but now i need for more emails.

      I can use this just for one email.. but i am using like 5 diferents emails in diferents contact form.. please tell if your pluging can help me

      • admin says:

        @Claudia, In order for it to work you will have to deactivate the plugin and let your server send the emails normally.
57. nidhi says:

    i am working with localhost.
    i am a beginner one…can you tell me all the steps to configure smtp in my wordpress website.
    does it work on localhost?
58. Helen says:

    Hello, do I have to use the same email address in the General WordPress settings as I use for the plugin? I want to use different email addresses in the SMTP plugin (for sent mail) and my general settings (to receive WordPress notifications etc). Is this possible?

    So to clarify my question, will all outgoing emails use the plugin SMTP settings once the plugin is activated, or do I have to put the same email in the WordPress general settings? Thanks
59. Caroline says:

    I completed all the details on the Easy WP SMTP Settings and the test email never came through to my gmail address. Could it just be a delay? I checked spam, and it’s not there. Please advise. Thanks 🙂

    • Eyoha says:

      same here! :c
60. bpizzy says:

    Is there as way to use this plugin but keep the mail header settings from a forms plugin like gravity forms? I want the from email and name to be passed from the plugin and not SMTP relay.

    Thanks
61. Zefri says:

    Thanks for sharing. Its a Very usefull
62. Heena says:

    Hi, i completed all the details in settings but i am not getting emails please help
63. Sammy says:

    I have a username with a back-slash “\” in it and it doesn’t appear to be working. After I save, it comes back with two back-slashes “\\”. Any idea how to make this work?

    • Chanett says:

      Hi, I installed the plugin as well and found the the username is your e-mail address. If you haven’t tried it – try it now. It worked for me… 🙂
64. Denis says:

    Hi there
    I’ve been using your great plugin for years
    but now suddenly
    nothing is working
    messages can’t be sent
    and I tried the test but
    It says: SMTP connect() failed.

    How to fix it

    thank you to help me !!
65. Asif says:

    SMTP connect() failed. how can i solve it?
66. Ernesto Tello says:

    Hi,
    I’ve always used your plugin, but this time is not working.
    I’ ve tried everything and still says SMTP connect() failed.
    Please, help me solve this issue.

    thanks for the support!
67. vaiabhav says:

    SMTP connect() failed. how can i solve it?
68. admin says:

    @Ernesto & vaiabhav, I will need to take a closer look at your site. Please send an email using the contact form:

    https://wp-ecommerce.net/contact
69. Robin Button says:

    Email notifications are not working. Here is the error message that I’m receiving. Can you assist?

    015-04-12 15:58:17 – DEBUG –> GFCommon::send_email(): Result from wp_mail():
    2015-04-12 15:58:17 – ERROR –> GFCommon::send_email(): The mail message was passed off to WordPress for processing, but WordPress was unable to send the message.
    2015-04-12 15:58:17 – DEBUG –> GFCommon::send_email(): The WordPress phpmailer_init hook has been detected, usually used by SMTP plugins, it can impact mail delivery.
    2015-04-12 15:58:17 – DEBUG –> GFCommon::send_email(): PHPMailer class returned an error message: SMTP Error: Could not authenticate.

    • admin says:

      @Robin, What is this GFCommon debug? Are you also using another plugin to send email?
    • Vicis says:

      how to remove “Send a copy of this email to yourself” button ?

      • admin says:

        @Vicis, Easy WP SMTP plugin doesn’t have this option. It must be coming from another plugin that you have installed on your site.
70. pecraig says:

    When setting up the Easy WP SMPT plugin, I tried 3 legitimate gmail addresses to use the gmail smtp server. only one of them worked, why is that?

    • admin says:

      @pecraig, Gmail SMTP has an additional security step. When you first try to send an email your account may block it. And if you login to your gmail account afterwards, you should get a red error message notifying you of “an unauthorized attempt to access your account”. Once you authorize it emails should start to go through.

      • samm lee says:

        Merci beaucoup 🙂

        You’re such life saver.

        keep the great job.
      • Maria says:

        Hi,
        That is correct. In the case of gmail I was having problems but once I turned ON the access for less secure apps, it worked
        https://www.google.com/settings/security/lesssecureapps

        • Aaron says:

          Woo-hoo! Thanks for posting this, Maria. This was the ONLY thing I had not done in the settings. @admin, make sure this step is added to the Gmail section, at least for Google Apps users!
71. formalde says:

    i have used this plugin..it send test email fine but i am using pie register plugin, which is still showing message that

    {Error: The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function…}

    • admin says:

      @formalde, Please make sure that wp_mail function can be invoked on your server.
72. kwit7 says:

    Next to “SMTP Authentication”, I can’t choose “Yes” no matter what I do to the other settings. The radio button just refused to become active.

    Any ideas?

    • admin says:

      @kwit7, I believe Easy SMTP JavaScript code is conflicting with another plugin or your theme. Please open your browser console (developer tools) to check for errors when you switch between “yes” and “no”.

      There is another way to find the conflicting plugin. Try deactivating one plugin at a time (except Easy SMTP) to see if the radio button works. If it’s not a plugin try switching to a default WordPress theme (e.g. Twenty 15, 14 or 13).
73. Dawn says:

    I got the plugin to work. The contact form now works and sends an email to the site owner, but I (the website visitor/user) also got the email from the contact form. Is this the way it is suppose to work?

    • admin says:

      @Dawn, You should only get one email unless the contact form plugin sends multiple emails.
74. Marina says:

    WP updated to 4.3.
    The plugin has been updated and no longer work, the error “Extension missing: OpenSSL.”
    I use GMAIL.
    How to fix? Thank you

    • admin says:

      @Marina, What is your configuration for Gmail in the SMTP plugin settings?
    • Joey says:

      Hello everybody,

      I have installed the plugin and updated WP to the lastest version. However when i try a test I get “Extension missing: OpenSSL.” error.

      Does anybody have a fix. I use Gmail and have enabled less secure apps, I also have tried using hotmail to the same result.

      thanks so much xoxo

      • admin says:

        @Joey, Without OpenSSL Easy WP SMTP can’t use any encryption while sending an email.
75. Paul Homlish says:

    I tried to migrate to php 5.6 but it requires a real certificate. I need to use a self signed certificate. It breaks your plugin.

    If you could make ‘settings’ items to set these it will help those of us that use self signed certificates to migrate to php 5.6.
    
$mail->SMTPOptions = array(
'ssl' => array(
'verify_peer' => false,
'verify_peer_name' => false,
'allow_self_signed' => true
)
);

    Thanks,
    Paul
76. Manny says:

    Using WP 4.3.1 on a BlueHost account where they update me automatically. I also updated the Easy WM SMTP plug in to the latest version which stated it was WP 4.3.1 compatible.

    But now, the emails are no working. I double checked all my settings and when I try to send a test email, the browser just hangs and WP becomes entirely unresponsive to the point where i have to shut down and restart the browser.

    The SMTP account I’m using is Yahoo.

    Any advice to get us up and running again, please?

    • admin says:

      @Manny, That’s a little weird. It may not be able to send an email but it shouldn’t cause WP to hang. Can you send an email if you deactivate it temporarily?
77. miriedel93 says:

    when i try using smtp, i put in all the correct details, however its still says: smtp connect failed.
    my site is hosted with bluehost, the domain is from google apps, and the email client is microsoft office 365. i put the smtp details for office and it doesnt work. the details i used are:
    Server name: smtp.office365.com
    Port: 587
    Encryption method: TLS

    it says that port 587 is blocked. can that be the cause? how do i unblock it?
    if i use a gmail address it works fine. what am i doing wrong? please reply asap, it’s really urgent! thanks

    • admin says:

      @miriedel93, If the port is blocked on your server you can try a different setup. For example: SSL and port 465.
78. Shawna says:

    I have been issues trying to make emails work with this plugin so my clients can use Contact Form 7 on their websites using emails such as yahoo, gmail, etc…). When I add the SMTP settings, they never work. Can you email me to see if you can help point in some sort of direction on why I can never get it to work?

    • admin says:

      @Shawna, Are you using yahoo or gmail?
79. Stephanie Martin says:

    Gmail won’t allow me to sign in because the plugin doesn’t meet modern security standards. I’ve tried to lower the security setting on Gmail but it’s still not working.

    Help please.

    • admin says:

      @Stephanie, Enabling “Allow less secure apps” should fix this issue. Please note that this option may take an hour or more to take effect.

      • susiheavenly@gmail.com says:

        hi i have the same problem. i already enabled ” allow less secure apps for hours ago but the test still failed to conect. its said SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting. please help me to get the clue.. really appreciate it. thx

        • admin says:

          @susiheavenly, Have you tried any other port like 465 or 25 with TLS? If it still doesn’t work switch the encryption to SSL and repeat the same process. Finally you can try “no encryption” (which is not recommended).
80. James says:

    Would love to use this plugin, but will not allow anonymous SMTP connections. We have an internal SMTP server that we want to use, but this plugin requires SMTP authentication be set to yes and requires a username and password – neither of which we use because our connections are locked down internally and have no use for authentication. 🙁
81. Gabrielle says:

    Hi, i can’t configure this plugin for my wordpress + woocommerce instalation.
    It works properly only if SMTP Authentication is set to NO.

    What should i type in: SMTP Host when SMTP Authentication is set to YES?
    I’m using xampp server with mercury + thunderbird client, and i created test@localhost.com
    account to test orders e-mails from woocommerce

    • admin says:

      @Gabrielle, It depends on the SMTP server you will be using (Please see the “Easy WordPress SMTP Usage” section for details). You can continue using without SMTP Authentication if it works for you.
82. Jen says:

    Hi there,
    I set up the plugin and the test email worked, but still not getting orders from WooCommerce come through. Do I need to do any further set up in Woocommerce to get this work?

    Thanks in advance.

    • admin says:

      @Jen, What is your SMTP configuration?
83. Doug says:

    Trying to set up the plugin on a BlueHost site. I have a Google Apps for Work Exchange email and have set it up per your instructions but continue to get the error “SMTP Connect Failed”.

    Using
    smtp.google.com
    TLS
    587

    Thoughts?

    • admin says:

      @Doug, Have you enabled “Allow less secure apps” in your gmail account?
84. Cameron says:

    Hi my contact form has stopped coming through to my email as above, I am now trying to change from phpmail() to SMTP and have followed your instructions, however I’m unsure what to use for Outlook? Is it the same as Hotmail?

    TLS or SSL?
    Port # 587?

    • admin says:

      @Cameron, I believe it’s smtp-mail.outlook.com. For office 365 it’s smtp.office365.com. There is nothing wrong with trying different settings. You should first try TLS on port 587 (or other ports if it doesn’t work). If you can’t get it to work then you can switch to SSL and repeat the same process.
85. amanda says:

    I keep getting an error when trying to send the test email. SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting. I have tried all suggestions in the above comments and I still can’t get it to work

    • admin says:

      @amanda, What is your SMTP configuration in the plugin?

      • Rob says:

        Also the same result like Amanda –> SMTP connect() failed.

        I use Gmail:

        TLS: 587
        stmp auth: yes
        full email address as login

        Also tried SSL on 465.

        • Rob says:

          PS: I have the “Allow less secure apps” toggle on “ON”

          • QQ says:

            i had same issue. Have you solved it?
86. Anine says:

    Hi,

    I’ve just installed your plugin to fix a problem with receiving messages from the contact forms on my website. That works fine, but now – when replying from my webmail – my emailadresse shows up in both From and To email field. I’ve copied the right customer email address from the message and inserted it in the To field, but that’s doesn’t work for me in the long run.

    What to do?

    Best regards
    Anine
87. dan says:

    Hi there I just constantly get the SMTP connect() failed – I’ve tried two different mailboxes too, including gmail.com

    Would there be any settings in the web hosts cPanel that would affect this do you know?
    Thanks!
88. Robb Elineil Paa says:

    hi i am receiving an error which is extension missing openssl. how will i fix it thankyou. I just uploaded my website on a free hosting for a live test because i needed it for my thesis.
89. Helheim says:

    I installed your plugin and the Send Test Email works, however, my contact form still does not. The contact form is using the following to send email should it work?

    return wp_mail($email_to, $email_subject, $email_message);

    Thanks

    • Helheim says:

      nm it is all good now.
90. dbamedia says:

    Hi!
    Installed the plugin and tried both a gmail and yahoo account but keep getting this error when I try testing it:
    SMTP connect() failed

    What am I doing wrong.

    kind regards Henrik
91. Rachel says:

    Hello! I’ve used the info above, have tried both yahoo and gmail and received the “SMTP connect failed”. Need help on what I’m missing here?

    Thanks!
92. Brittney says:

    I am using this plugin because of an issue I was having on a site with Ninja Forms. The form sends an email to the client when someone tries to contact them, but she would like it to say the person’s name that sent the form rather than the same thing all the time in From Name since she can’t tell who the conversation is with without opening each email. Is this possible? I know that Ninja Forms is pushing this information through since the Reply To I added is working.
93. Lynne Casal says:

    followed all instructions, can’t get it to work, help!

    • Lynne Casal says:

      Never mind, it turns out the only way I can get Gmail to work with this plugin is if I turn on “allow less secure apps” in my Gmail account, don’t want to do that so I guess Easy SMTP is not that easy after all
94. Rob says:

    This plugin does not seem to work on my site anymore??
95. oaepauli says:

    Activated and tested but got this result:

    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    Ideas?

    • oaepauli says:

      FYI, I already had the “allow less secure apps” turned on in my Gmail , so it’s not that.
96. Charmaine says:

    We’ve set up a wp website on behalf of a client. The website has a contact 7 form and we’ve installed this plugin.

    The client has another e-mail provider, ie not gmail, yahoo, etc.

    Do we set up the clients e-mail smtp settings or set up the hosting server’s smtp?

    Thanks

    • admin says:

      @Charmaine, It depends. The configuration will change based on the SMTP server that you will be using.
97. Klara says:

    Hi, I got:

    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    Anything I can do about that? thanks

    • admin says:

      @Klara, Did you check the Troubleshooting section. What is your SMTP configuration?
98. Karin Fernandez says:

    Hi, I installed the plugin in order to change “WordPress” as a recipient when user do bookings on my website. I set everything for yahoo, followed the instructions but the test isn’t working and when I do bookings now, I’m not getting any email confirmation. What could be the problem?.

    Thanks
99. Corinna says:

    Hi!
    I’ve installed the plugin and configured all the options.
    But when i sand the test mail, this is the message appearing:

    Gateway Timeout

    The gateway did not receive a timely response from the upstream server or application.

    What does it means?

    Thanks
    Corinna
100. Tanya Cothran says:

     Hello! I install and set up this plugin using the instructions for a gmail account. However, when I try the test email I get a 405 Not Allowed screen. Any idea what might be happening?

     Thank you so much!
     Tanya
101. Tony Pagliocco says:

     I never comment on threads like this but you saved my life with this thread, you were all so helpful!
102. MrMarkScott says:

     I am having sporadic results with this plug-in. The test page works fine but e-mails from WooCommerce only seem to be sent successfully about 1/2 the time resulting in a “Gateway Timeout” error. The error reads “The gateway did not receive a timely response from the upstream server or application”. I received this error last time on /wp-admin/post.php.

     I am using Office 365 and have configured the mail connector to work with my hoster’s IP addresses.

     MarkS
103. Hector Benedito Gajo says:

     I don’t know why, but in the latest days I can’t send mail.
     When I make a test it shows me the following message:
     “SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting"

     • admin says:

       @Hector, What’s your configuration in the settings? Were there any changes made to your server recently?

       • andres says:

         I have the same problem
       • Lynn says:

         I received the same error message smtp connect failed and I have transferred to a new hosting. What do I need to change please?
     • Jeff Yablon says:

       I had this problem using SSL . When I switched to TLS it worked.
     • john says:

       Did you get this working yet?
104. courses says:

     thanks for all of these information
105. John says:

     Thanks for the easy to configure plugin, but i’m having issues. I set it up with my Google Apps account, which I figure is the same SMTP paramters as regular GMAIL? But when I attempt to do a TEST EMAIL it just spins..
106. Stefan says:

     Extension missing: openssl

     What is wrong? 🙁

     • admin says:

       @Stefan, Openssl extension is required to make an encrypted connection. You can contact your host to install it for you.
107. Mike says:

     Can the emails sent using the plugin be saved in the ‘Sent’ folder of the mailbox? For archive purposes, this would be useful.

     Thanks.

     • admin says:

       @Mike, Unfortunately that’s not possible at the moment.
108. steve hernandez says:

     we’re using an internal smtp and it’s working like a charm but there’s a ton of output that’s being printed to the screen. How do i remove that?

     • admin says:

       @Steve, Are you getting the output on the front end of your website?
109. Andy says:

     If using a yahoo mail account, set in the yahoo mail account, at account/security, ‘Allow apps that use less secure sign in’ . This needs to be done with gmail accounts also.
110. Carl says:

     I’ve suddenly got the same issue as above…test email generates
     SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

     Could it be that gmail has decided not to let my account send? (It’s a Google apps account) Are there settings I can check on my web host for WordPress.

     This was all working ok with the current settings.
111. admin says:

     @Carl, That means the SMTP details you are using is incorrect (most likely the port number is incorect). Ask your hosting provider for the correct configuration details.
112. Rob says:

     Hi. I just recently installed your service to use with KingSumo (per their recommendation on the FAQs page). When I test the plugin itself, a test email successfully goes through.

     However, when I try to send the email via KingSumo, it doesn’t go through. Any insights?

     Also, does the debug report run every time, even when it works? Or if I see the debut remote when the email successfully comes through does that mean there is still an issue? Thanks.